Legal Conditions Before Account Access
Our Legal position starts with the location and details you provide when opening an account. Access depends on local law, so you should check your own eligibility before continuing and use accurate account details for any requested verification. We apply our published terms to account activity,
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wallet records, payment confirmation and requests to change personal data. DANA, OVO, GoPay and QRIS may appear as local payment context, while bank transfer and virtual account records can also be tied to an account review. We do not describe a payment rail as permission to
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access the service. If a rule, restriction or policy question affects you, sign in, open the account help route and send the relevant reference or receipt. We can then direct the request to the appropriate policy path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.